Payne & Tompkins Design - Renovations

Customer-First
Home Renovations

Payne & Tompkins follows a comprehensive design-build process that focuses on client satisfaction. Our approach integrates all aspects of the project, ensuring a smooth and streamlined experience from start to finish.

Design-build outperforms traditional methods by offering efficient communication, time and cost savings, and single-point accountability. Our approach fosters better collaboration and communication among all parties involved resulting in a more efficient and successful project.

Our Collaborative Approach

Design-build stands out for its collaborative nature, enabling early involvement between the homeowner, architects, and contractors. We embrace this collaborative approach because it enables us to deliver a superior project outcome, in both the quality of the remodel and our client's experience.

At Payne & Tompkins, we believe that our proven, structured, upscale home renovation process is key to delivering a design that harmonizes your vision with our creative expertise. Our passion for design and creating inspired spaces is matched by our passion to execute the work in a transparent, efficient, and organized manner.

Our Design-Build Agreement

The Design-Build Agreement is where we start bringing your ideas to life. We’ll start things off by mapping out a clear understanding of your pain points and concerns. You’ll also get access to our project management software, and we’ll set up a 3D scan of your home to create detailed drawings.

Then, we’ll schedule a meeting at your home with the Designer, Project Developer, and Project Manager to talk things through, then create a 3D floor plan, and start estimating costs. During the Design & Financial Proposal Presentation, we’ll work with you to make sure the design stays within your budget. Throughout the process, we’re all about trust, communication, and making sure your new space is exactly what you want!

Our Proven Process

Pre-Planning

Initial Business Development Meeting

Custom home renovations start with a conversation to understand your vision and needs. We'll assess your pain points to best understand your goals and develop solutions.

We'll also both determine if Payne & Tompkins Design - Renovations is the best fit for your project. Finally, we'll conduct a budget discovery for your remodeling project.

If you're ready to continue, we'll get all of your logistics in place, including setting you up with our project management program, BuilderTrend, and facilitating 3D imaging and virtual tours through Matterport.

During this time, you'll also meet your project team, culminating with the creation of your project plan and your proposal presentation. The last step of this stage is signing off on your Project Planning Agreement; then, we're off to the design stage!

Phase 1.

Initial Design Agreement

To kick off the design process, we'll start by reviewing your home’s existing floor plan to better understand your spatial needs and preferences. Our award-winning, certified and experienced design professionals will develop 3D renderings of the space to help visualize the proposed enhancements.

At your design meetings, we'll develop a general design and will provide a preliminary proposal and scope of work. Trade vendors will walk the project site to determine more precise costs, which you'll receive from your Project Developer.

Phase 2.

Finalize Design Agreement

With the phase one Design-Build Agreement in hand, we'll collaborate to design initial floorplans with renderings that address your pain points and discuss potential materials and finishes. A financial proposal will also be prepared to indicate a base price range for your design, identify options, and to list allowances.

At this point, if we are still a good fit, the Phase 2 Design-Build Agreement is executed.

Upon receipt, we begin finalizing your layout, scope, and material selections which allows us to develop a fixed-firm contract price. We will present your final estimate and remodel agreement and collect your deposit to move on to the construction stage.

Meanwhile, our Project Development Team will be working to secure any necessary approvals and permits so we can begin as soon as your design is complete.

OCT 24 PT Process Number Vertical Short 02

Phase 3.

Construction

In Phase 3, your construction schedule will be created in great detail and order the materials for your project. We'll also meet for an orientation to let you know what to expect, followed by preparing the job site.

We'll begin with the demolition of your space, construct the framing, and install the HVAC, plumbing, and electrical systems. Next will be drywall and installing flooring. The cabinetry will be installed along with tile and countertops. Finally, the details such as light fixtures and cabinet hardware will be installed.

OCT 24 PT Process Number Vertical Short 03

Phase 4.

Project Completion

As the construction phase is coming to a close, we're ready for our pre-closing conversation about your new space. We'll walk through the site together, create a punch list of any last items that need to be addressed, and wrap up construction with a thorough cleaning.

Optional Phase 5:
Furnishing

As an optional service to help complete your home renovation, we’re thrilled to help you complete your vision through space planning, organization, and furniture layout. We'll assist you with the supply and selection of custom furniture, upholstery, and choosing the perfect window treatments. By planning your remodel all the way through the end, moving back into your space will feel like a breeze.

How long does it take to renovate a full house?

A full house renovation typically takes between 7 to 16 months, depending on the scope of the project. Smaller remodels can range from 7 to 12 months, while larger, more complex renovations might take 9 to 16 months. Factors like design planning, permitting, material selections, and unforeseen complications can influence the timeline. Phases include discovery, pre-design, design, pre-construction, and construction, each contributing to the overall project duration.

How much should you spend on home renovations?

How much you should spend on home renovations depends on several factors, including the type of remodel, the size of the space, its current condition, and how much you're willing to invest.

For example, you might plan for the cost of a fun basement renovation or a spacious in-law suite addition. Or, you may need to think about the cost of a whole home remodel or a large-scale addition. Your renovation budget should reflect both your immediate needs and long-term goals for the home, ensuring a balance between quality, functionality, and investment. Each project has its own financial considerations based on the scope and desired outcomes.

What is the most important stage of home remodeling?

The design phase is the most important stage of home remodeling, whether you're planning a kitchen remodel, whole home renovation, or exterior remodel. Taking your time to carefully plan out your design goals, layout preferences, and finishes ensures that every detail is considered. Rushing through this phase often results in missed opportunities and change orders down the line, which can extend your timeline and increase costs. Fine-tuning the design early on helps avoid costly surprises and ensures your remodel runs smoothly and meets your expectations.

How to find the best home remodeler?

Read Reviews: Start by reading client reviews to see what homeowners say about their experiences. Look for consistent feedback on communication, quality, and overall satisfaction to gauge reliability and expertise.

View Portfolios: Check out the remodeler's portfolio to get a sense of their style and craftsmanship. A good portfolio shows versatility in projects like kitchens, whole homes, and exteriors.

Schedule Consultations: Meeting in person gives you a feel for how well the remodeler listens and understands your needs. It's also a chance to discuss your project and ask about timelines, costs, and processes.

What should you ask a potential remodeling contractor?

When meeting with a potential remodeling contractor, asking the right questions ensures you’re making an informed decision. These questions will help you understand their experience, process, and compatibility with your project.

Do you have experience with projects similar to mine?
Can I see examples of your past work?
What’s your process for handling timelines and budgets?
Are you licensed and insured?
How do you handle change orders?
What is your communication style during the project?
Will you provide a detailed written estimate?
What’s your warranty or guarantee policy?
Do you have construction management software for scheduling and communication?

What Other Questions Can We Help You With?

Our goal is to make the remodeling process as smooth and transparent as possible. We understand that you want to feel confident moving forward with a company that you’ll trust with your home’s remodel. At Payne & Tompkins, your experience is the pinnacle of the remodeling process. We focus on cultivating a strong relationships with our clients to partner in making your project come to life. Our projects make lives better. Fill out the form below and tell us how we can improve your home, and your life.

The Payne & Tompkins
Design-Build Remodeling Process

Client
Focused

Collaborative Approach

Proven
Process

Customer-First
Home Renovations

Our Collaborative Approach

Our Design-Build Agreement